Buckingham Futures

Housing Officer – Contract

Location: Midlands
Contract: 6–12 Months
Rate: £25 per hour (Umbrella)
Hours: Full Time

Buckingham Futures are working exclusively with a client in the Midlands to recruit an experienced Housing Officer on a 6–12 month contract.

This role will involve managing a designated housing patch and delivering a high-quality housing management service to residents. The successful candidate will be responsible for maintaining sustainable tenancies, supporting residents, and ensuring neighbourhoods are safe, well managed, and compliant with housing policies and procedures.

You will act as a key point of contact for tenants and work closely with internal teams, contractors, and partner agencies to resolve issues and deliver effective housing services.

Main Duties

Manage a housing patch and provide effective tenancy and neighbourhood management
Carry out tenancy visits, estate inspections, and tenancy audits
Investigate and manage anti-social behaviour (ASB) cases
Respond to tenancy breaches and take appropriate enforcement action where required
Support residents to sustain their tenancies and access relevant support services
Work with internal departments and external agencies to resolve resident issues
Maintain accurate records and case notes on housing management systems
Contribute to maintaining safe, clean, and well-managed estates

Requirements

Previous experience working in a Housing Officer or Housing Management role
Experience managing tenancies, ASB cases, and estate management issues
Strong communication and case management skills
Ability to manage a varied caseload and work independently
Experience working within social housing, local authority, or housing association environments