Buckingham Futures

We are excited to share a job opportunity: Emergency Housing Officer : This role involves managing emergency accommodation for households in urgent housing need, supporting housing benefit uptake, and maintaining high service standards.

Location: London

Key Responsibilities

Accommodation Management: Allocating and managing placements in emergency accommodation based on individual needs while ensuring compliance with benefit caps.
Client Support: Advising on charges, housing benefit applications, and resolving tenant issues.
Provider Liaison: Coordinating with housing providers to address issues and maintain adequate availability.
Financial Administration: Setting up rental agreements, managing arrears, and processing housing benefit claims.
Operational Delivery: Conducting tenancy audits, managing transitions to long-term housing, and responding to complaints.
Monitoring and Compliance: Maintaining accurate records, generating reports, and ensuring compliance with council policies.
Team Contribution: Supporting colleagues through training and participating in service improvement projects.

Requirements

Knowledge of housing legislation, housing benefits, and temporary accommodation management.
Strong interpersonal, organizational, and problem-solving skills.
Flexibility and the ability to manage competing priorities effectively.

If this position matches your career aspirations and expertise, I would love to discuss it further with you. Please feel free to contact Amit at 020 8125 4321 or email amit@buckinghamfutures.com for more details.