020 8125 4321

(BF7996) Housing Options Support Officer

Buckingham Futures
Published
April 26, 2021
Location
Surrey, United Kingdom
Category
Job Type

Description

Our client in Surrey is seeking a Housing Options Support Officer to carry out a range of duties within the housing team pertaining to administration for an interim contract.

Main Duties/Responsibilities

• You will carry out mainly administrative duties across the functions of the Housing Options Unit to help us accommodate and meet our legal obligation to those who are homeless or threatened with homelessness and to meet increased demand arising from the impact of the Covid 19 Pandemic.

• You will work across the service areas but will concentrate your duties to the team that has the most demand at any given time.

• You will have regular telephone contact with applicants and will be required to deal with a high volume of queries referring to specialists as required.

• You will support the service to maximise income for accommodation provided by the Unit and to assist in move on accommodation for all applicants.

Qualifications/Experience

•  5 GCSEs or equivalent qualifications is essential.

• Experience of dealing with the public and or dealing with telephone enquiries and of effectively carrying out administrative duties is essential.

• Experience of delivering a frontline customer orientated service is advantageous.

To register your interest, please either call us on 020 8125 4321 or email jacques@buckinghamfutures.com.

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First Floor,
Stanmore Towers,
8-14 Church Road,
Stanmore,
HA7 4AW
020 8125 4321 / 07947581788
info@buckinghamfutures.com
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